Terms and Conditions

Conditions

  • At the item ‘Rooms’ on this website, you will find the tariff per room or per suite for the desired period. The possibilities for placing a baby bed for a child up to 3 years of age or an extra bed for a child or children up to 12 years of age are also indicated per room.
  • Our tariffs are per room, including full breakfast. Not making use of the breakfast does not generate a price reduction. Taxes and VATs are included in the room price.
  • A reservation is for a minimum of 2 nights.
  • Smoking is not allowed in the buildings of Casa Azimute.
  • Pets are not allowed in Casa Azimute.
  • Your reservation is definitive after a payment of 50% via credit card on this website or after paying the same amount through a bank transfer to the account Tempo Voa Lda, IBAN PT50 0035 0137 0000 6466 83006 and BIC CGDIPTPL. The balance will be paid at check-out. This is also possible by credit card.
  • We understand that your plans can change. Should you cancel your visit to Casa Azimute before 1 month of arrival, we will refund your advance payment. Should you cancel within 1 month of arrival, we can no longer refund you your advance payment.
  • Should you not show up on the day of your scheduled arrival or should you make an anticipated check-out, the full amount of your stay is due.
  • When Casa Azimute is reserved in its totality, specific conditions apply that are announced in the tariff proposal.
  • For companies, the applicable conditions are announced in the personalised proposal that Casa Azimute is happy to send you.

Stay from 7 days (6 nights)

From 7 days (6 nights) in Casa Azimute, you enjoy a 10% discount on the room price, for the full duration of your stay (cannot be combined with other discounts and is not applicable to the joint reservation of rooms III and IV+).

Loyalty programme

During your visit to Casa Azimute, you will receive a small present with a discount code. You can use this code during your next stay at us or you can pass it to family or friends so that they can also discover Casa Azimute and enjoy the endless time. The discount amounts to 10% on the price of 1 room or suite (cannot be combined with other discounts). The loyalty programme is not applicable to the joint reservation of rooms III and IV+.

Customer Information

We inform our guests that we are available for any clarification or resolution of any problem related to the service provided at CASA AZIMUTE. In the event of a dispute, the consumer may also use an alternative dispute resolution body:

CNIACC – Centro Nacional de Informação e Arbitragem
de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel: +351 213 847 484
E-mail: cniacc@fd.uni.pt
Web: http://www.arbitragemdeconsumo.org

More information on the ‘Portal do Consumidor’ (Consumer Portal) www.consumidor.pt
Law n° 144/2015 of 8 September